Information about our products

1. How much does a Magna Grecia Gioielli jewel cost?

Each Magna Grecia Gioielli jewel has a dedicated tab on www.magnagreciagroup.com: you will find measurements, materials, information and the list price.

2. What are the characteristics and measurements of each jewel?

Each Magna Grecia Gioielli jewel has a dedicated tab on www.magnagreciagroup.com: you will find measurements, materials, information and the list price.

3. What ring size should I buy?

It is always advisable to purchase - if available - the most suitable size. However, all our rings are adjustable, to adapt to the needs of the wearer.

4. Where can I view the catalogue?

On www.magnagreciagroup.com you can view all our creations, divided by Categories, Collections, Materials, Color, etc. You can also request the catalog to be sent in PDF format.

Buy a Magna Grecia Gioielli jewel

1. How can I purchase?

You can purchase our jewels at the sales points closest to you or directly here on our website.

2. What are the shipping times if I purchase online?

Shipping times are estimated at 7 working days from the order date.

3. How can I contact Magna Grecia for an in-store purchase?

If you have any requests relating to in-store purchases, we invite you to contact directly the store where you intend to make your purchase or the point of sale where you have already made the purchase.

4. How can I contact Magna Grecia Gioielli?

If you need assistance or have any other request you can contact us using the Contact page

Personal account

1. I can't log in to my account.

If you experience difficulty accessing your account we recommend that you check that the email and password you are using are the same as those used when registering. If you have forgotten your password, click on the “Forgot your password” link and enter your address to generate a new password. If you are still unable to access your account, please contact us at clienti@magnagreciagroup.com indicating in detail the problems detected.

2. How can I change my account?

To change your account information, log in using your personal credentials and change what you feel is necessary.

3. How can I delete my account?

Unfortunately it is not possible to delete the account yourself. To request cancellation of your account, please contact us clienti@magnagreciagroup.com, sending an email from the same address you used when registering on the site.

Assistance and repairs

1. How can I request assistance?

For information before and after the purchase we recommend you send an email to info@magnagreciagroup.com. For after-sales services it is necessary to send an email to clienti@magnagreciagroup.com.

2. Are Magna Grecia Gioielli jewels covered by warranty?

The warranty period is 2 years from the date of purchase. The warranty does not cover wear and tear due to use, misuse, oxidation, or the replacement of lost or stolen items.

3. How can I get my jewelery repaired?

If your jewel breaks during the warranty period please contact us at clienti@magnagreciagroup.com. If the requested intervention does not fall within the coverage of the guarantee, due to time limits or related to the nature of the damage, the transport and repair costs are considered to be borne by the sender. The jewel to be repaired must be accompanied by the Assistance Request Form, completed in its entirety, and sent to:

MAGNA GRECIA JEWELRY
Via Martiri Fosse Ardeatine, 4
89024 Polistena (RC)